The Hard Truth About B2B eCommerce

Episode 100: Paul Do Forno, Managing Director of Commerce at Deloitte Digital (OmniChannel B2B eCommerce)

• Isaiah Bollinger • Season 5 • Episode 20

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Paul Do Forno has spent three decades in technology as a developer, consultant, and eCommerce expert. He is now the Managing Director and eCommerce practice leader of Deloitte Digital. We discuss the evolution of B2B eCommerce and why it now requires an omnichannel approach. B2B eCommerce is now driving higher valuations on Wall Street, and as Paul said, where the money goes, everyone will follow. B2B eCommerce will not only become necessary to improve customer experience but also to get stay relevant with investors.

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