The Hard Truth About B2B eCommerce

Episode 155: Michael Netto, General Manager K-Commerce

Isaiah Bollinger Season 8 Episode 15

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Michael Netto is the general manager of K-Commerce, a B2B eCommerce focused software platform. We discuss many challenges in B2B such as excel's unstructured data creating data problems, manufacturers vs distributors, the tech gap vision and many others. We discuss how customer needs drives product innovation and why the ERP is the foundational system in B2B. The omnichannel expectation in B2B eCommerce is not a simple switch for manufacturers and distributors to adapt to.

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